Crockett Fire Department — Level Two Instructor Training & Alignment Manual
Training Manual in Emergency Response Instruction
Crockett Fire Department
Level Two Instructor
Training & Alignment Manual
In Affiliation with Ella Med
For Training and Alignment of New AHA Instructors
in BLS and Heartsaver Disciplines
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This manual is the official policy and procedure document for Crockett Fire Department Level Two Instructors operating under the Ella Med Training Center. It ensures compliance with American Heart Association guidelines and establishes standards for instructor development, documentation, and lifelong learning.
Issued by
Crockett Fire Department & Ella Med
Training Standards  ·  2024–2025
Training Manual in Emergency Response Instruction

Crockett Fire Department
Level Two Instructor
Training & Alignment Manual

In Affiliation with Ella Med — For the Preparation, Training, and Monitoring of AHA BLS and Heartsaver Instructor Candidates

Official Policy & Procedure Document
Crockett Fire Department  ·  Ella Med Training Center  ·  2024–2025

All instructors operating under this manual shall adhere to the policies contained herein. This manual does not replace the AHA Program Administration Manual or discipline‑specific instructor manuals but serves as the governing document for Crockett Fire Department aligned instructors in partnership with Ella Med.

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“Tell me and I forget,
teach me and I may remember,
involve me and I learn.”

— Benjamin Franklin

Instructor development is the cornerstone of community resilience. This manual is dedicated to the men and women of the Crockett Fire Department who commit themselves to teaching others to save lives.

Crockett FD Instructor Manual Overview
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Document Overview

This manual provides the official policies, procedures, and fee schedules governing the Crockett Fire Department’s Level Two Instructor program in affiliation with Ella Med. It is intended for use by Level Two Instructors to train and align new American Heart Association (AHA) instructors in Basic Life Support (BLS) and Heartsaver disciplines. All policies herein are consistent with AHA guidelines, Ella Med requirements, and Crockett Fire Department standard operating procedures.

The manual covers the complete instructor alignment pathway — from prerequisite verification and online instructor essentials through in‑person training, monitoring, documentation, card ordering, and advancement to faculty and Training Site status. Specific fee schedules, training volume quotas, and card markup policy are included to ensure financial transparency and program sustainability.

Keywords: AHA · BLS · Heartsaver · Instructor Training · Crockett Fire Department · Ella Med · CPR · First Aid · Emergency Response Education

Crockett FD Instructor Manual Contents
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Table of Contents

Chapter One
Purpose and Scope 1
Chapter Two
Prerequisite Provider Certification 2
Chapter Three
Instructor Essentials Completion 3
Chapter Four
In‑Person Instructor Course 4
Chapter Five
Teaching Skills & Remediation 5
Chapter Six
Instructor Monitoring 6
Chapter Seven
Instructor Responsibilities 8
Chapter Eight
Card Ordering & Processing 10
Chapter Nine
Paperwork & Enrollware 12
Chapter Ten
Submitting Instructor Paperwork 14
Chapter Eleven
Avoiding Alignment Delays 16
Chapter Twelve
Fees, Pricing & Quotas 17
Chapter Thirteen
Equipment, Facility & Safety 20
Chapter Fourteen
Pathway to Faculty & Training Site 23
End of Manual 25
I

Chapter One

Purpose and Scope

Establishing the Foundation for Instructor Training
and Alignment at Ella Med

Crockett FD Instructor Manual Purpose and Scope
1

This policy establishes the standardized process that Level Two Instructors operating under the Crockett Fire Department (CFD) in affiliation with Ella Med must follow when training new American Heart Association (AHA) instructors in Basic Life Support (BLS) and Heartsaver disciplines. It applies to all Level Two Instructors who prepare, train, and monitor instructor candidates who will be aligned with Ella Med as their Training Site.

The Level Two Instructor is authorized to train any qualified individual — including but not limited to Crockett Fire Department members, other fire/EMS personnel, hospital or clinic staff, nursing students, or community members — who meets the prerequisite provider requirements and wishes to become an AHA instructor aligned with Ella Med. The instructor may set their own training rates for these non‑CFD trainees and retains all earned revenue; the department benefits from a broad, well‑trained emergency response community.

The purpose of this manual is to ensure that every candidate is properly credentialed, trained, documented, and aligned — in full compliance with AHA requirements, Ella Med policies, and any applicable Crockett Fire Department standard operating procedures. This manual also defines responsibilities related to equipment use, departmental reporting, card ordering, paperwork management in Enrollware, and proper use of the AHA Instructor Network. All training conducted under this manual shall meet or exceed the standards set by the Crockett Fire Department’s administration and the Ella Med Training Center Coordinator.

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Chapter Two

Prerequisite Provider
Certification Requirements

Verifying Current, Unexpired AHA Provider‑Level Credentials
Before Instructor Training Begins

Crockett FD Instructor Manual Prerequisite Certification
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Before any instructor training begins, the Level Two Instructor must verify that the candidate holds a current, unexpired AHA provider‑level certification in the specific discipline they wish to teach (e.g., BLS Provider for a future BLS Instructor; Heartsaver First Aid/CPR/AED for a future Heartsaver Instructor). There must be no lapse in provider certification at any point in the instructor pathway.

The Level Two Instructor shall:

— Physically examine the candidate’s provider eCard or paper card.
— Confirm that the expiration date falls at least 60 days beyond the planned end of the full training and monitoring period.
— Document the certification number, issue date, and expiration date in the candidate’s training record.

Important for Crockett FD personnel: Fire department members who hold a BLS Provider card through their department must ensure that the card was issued by an AHA Training Center and is not a departmental challenge card unless specifically accepted by Ella Med. If a candidate’s provider card has expired, they are not eligible to proceed until they complete a full provider renewal course with an authorized instructor (outside of their own instructor candidacy). The Level Two Instructor will emphasize that instructor status at Ella Med — and credibility within the department — is built on solid, current provider competence , not merely past certification.

Ella Med‑aligned instructors are expected to maintain both provider and instructor certifications continuously, renewing each every two years.

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